trustIT
Server administration
Management, monitoring, optimization of computer systems and servers
Comprehensive management, monitoring, optimization and operation of computer systems and servers
• Guarantee of business system continuity
• Ensuring efficiency and safety
• Continuous 24/7 – 365 infrastructure monitoring
• Regular updates
• Servers and infrastructure management and modernization
High standards of service
Guaranteed business continuity
We ensure uninterrupted operation of business systems, eliminating downtime and minimizing the risk of failure, allowing our Clients to continue operating without interruption
Performance and security
Protecting data, applications, operating systems, and server devices from unauthorized access, cyberattacks, and data loss
Continuous monitoring of IT infrastructure: 24/7-365
Continuous protection of the IT infrastructure thanks to the use of automatic alarm systems
Regular updates
The update process and established schedule allow for systematic implementation of patches and new features, minimizing the risk of security threats
Infrastructure management and modernization
Includes strategic investments and modernization processes such as migrations to the cloud or expansion of server rooms
Task automation
Use of scripts and automation tools to manage tasks such as updates, backups, performance monitoring, human error risk reduction
A ticketing system for even better request handling
Clients can easily monitor the progress in their request handling
They can track the status of their requests and monitor the progress of their resolution
SLA and service quality management system
The system allows you to monitor and meet the established SLAs, which ensures high quality service and timeliness
Detailed documentation
Detailed documentation allows you to analyse the root causes of problems, optimize processes and generate reports and analyses on IT support
Faster support availability
We minimize downtime and maintain the continuity of the organization’s operations
High level of Client satisfaction
Faster response, convenient communication and the ability to track progress contribute to the high level of satisfaction of our Clients
Instant on-site support
We respond immediately to any request that requires on-site support. TrustIT branches can be found in 4 different locations in Poland: in Łódź, Warsaw, Mysłowice and Gdańsk
91.3% of requests are processed remotely
Let’s talk
Make an appointment for a consultation!
TrustIT is the solution to all your IT problems. Make an appointment with us for a non-binding consultation and we will explain how we can help you in achieving your business goals.
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