trustIT
M365 / Google Workspace
Selection of services to personalize settings
We select products and services that allow you to personalize settings, security, and access
• We implement Microsoft and Google solutions as an official partner
• We provide technical support in the configuration and operation of the tools
• We advise on the selection of subscriptions
• We ensure security and smooth migration of services
• We monitor the performance of services
High standards of service
We implement Microsoft and Google solutions as an official partner
This is a guarantee of our experience and knowledge – we have access to training and educational materials to improve our qualifications
We provide technical support in the configuration and operation of the tools
We provide comprehensive technical support in the configuration and ongoing operation of tools, which enables companies to improve the quality of their work
We advise on the selection of subscriptions
We optimize costs and increase productivity by tailoring subscription packages to their specific business needs
We ensure security and efficient migration of services
We move data to the cloud, minimizing the risk of data loss and downtime, allowing you to seamlessly continue your business operations while maintaining the highest standards of data protection
We select services that allow you to personalize your settings
We enable companies to adapt cloud tools to the unique requirements of their working environment – we improve the level of user satisfaction by offering working environment tailored to their needs
We monitor the performance of services
We monitor the performance of the services and react to any issues. We manage updates and configurations to ensure the best operation and security of your systems.
A ticketing system for even better request handling
Clients can easily monitor the progress in their request handling
They can track the status of their requests and monitor the progress of their resolution
SLA and service quality management system
The system allows you to monitor and meet the established SLAs, which ensures high quality service and timeliness
Detailed documentation
Detailed documentation allows you to analyse the root causes of problems, optimize processes and generate reports and analyses on IT support
Faster support availability
We minimize downtime and maintain the continuity of the organization’s operations
High level of Client satisfaction
Faster response, convenient communication and the ability to track progress contribute to the high level of satisfaction of our Clients
Instant on-site support
We respond immediately to any request that requires on-site support. TrustIT branches can be found in 4 different locations in Poland: in Łódź, Warsaw, Mysłowice and Gdańsk
91.3% of requests are processed remotely
Let’s talk
Make an appointment for a consultation!
TrustIT is the solution to all your IT problems. Make an appointment with us for a non-binding consultation and we will explain how we can help you in achieving your business goals.
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