trustIT
Cybersecurity
Protection of systems, networks, and data from attacks, damage, or unauthorized access
We protect systems, networks, programs, and data from attacks, damage, or unauthorized access
• We continuously monitor the security of IT resources
• We carry out phishing and spear – phishing awareness campaigns
• We proactively and immediately respond to threats
• We configure devices to be properly protected from unauthorized persons
• We raise awareness of threats
• We monitor the compliance of end devices with security policies
Our strategy
We continuously monitor the security of IT resources
We immediately identify and respond to threats, significantly increasing the level of company data protection and minimizing the risk of security incidents
We carry out phishing and spear - phishing awareness campaigns
We test and strengthen the organization’s resilience to increasingly sophisticated cyber-attacks, which significantly increases data security level
We immediately respond to threats
We contribute to maintaining business continuity of our Clients by taking care of their IT systems and ensuring protection against loss of data and reputational damage, guaranteeing quick recovery from security incidents
We configure devices to be properly protected from unauthorized persons
We minimize the risk of data leaks, giving you peace of mind with a robust defense against cyberattacks and privacy breaches
We raise awareness of threats
Systematic collection of incident and problem-related data allows you to analyse the causes and improve processes and procedures, leading to a reduction in the number of future problems
We monitor compliance with security policies
Our Service Desk categorises requests in the following categories: failure, defect, request for service, information. On this basis, it solves the problem itself or directs the user to the appropriate unit.
A ticketing system for even better request handling
Clients can easily monitor the progress in their request handling
They can track the status of their requests and monitor the progress of their resolution
SLA and service quality management system
The system allows you to monitor and meet the established SLAs, which ensures high quality service and timeliness
Detailed documentation
Detailed documentation allows you to analyse the root causes of problems, optimize processes and generate reports and analyses on IT support
Faster support availability
We minimize downtime and maintain the continuity of the organization’s operations
High level of Client satisfaction
Faster response, convenient communication and the ability to track progress contribute to the high level of satisfaction of our Clients
Instant on-site support
We respond immediately to any request that requires on-site support. TrustIT branches can be found in 4 different locations in Poland: in Łódź, Warsaw, Mysłowice and Gdańsk
91.3% of requests are processed remotely
Let’s talk
Make an appointment for a consultation!
TrustIT is the solution to all your IT problems. Make an appointment with us for a non-binding consultation and we will explain how we can help you in achieving your business goals.
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